| || |
We offer FREE RETURNS on all UK orders,
Items can be returned within 30 days of receiving them as long as the item still has its original packaging and labels attached and has not been used.
| ||If you wish to return an item simply email us at firstname.lastname@example.org and we will send you a link to create a returns label. You can then create your returns label on the royal mail website and take your parcel to your local post office. We will process your refund within 48 hours of receipt. |
| ||Please include your invoice and complete the bottom section with the course of action you would like whether it is an exchange or refund. If you would like an exchange but would like some advice then you can call us on 01522 684153 to discuss your alternative requirements so we can ensure it is in stock ready for you. |
| ||We have amended our return policy during the COVID 19 Break out. You now have an indefinite period from receipt of your item to return it to us for a full refund or exchange providing it still has all of its original tags and packaging. Sorry we simply cannot accept a return if the tags have been removed. In the case of clothing it must not have been worn or washed. |
| ||All international returns are at your cost, we recommend that your obtain proof of postage as we cannot accept liability for loss or damage in transit until the item is received by us. To return an unsuitable item please send to: Mummy & Little Me, C/O Denby Transport, 73 Sadler Rd, Lincoln, LN6 3JR |
| ||Once we have received your item you will get a confirmation email from us, any refunds will take up to 14 days to appear back in your account depending on your bank. All refunds will be processed by your original form of payment. |